 | Categories: Tags: benchmarkcall center softwarecontact centerDial-IQdialer softwarelead managerleads360multi-linemultilinepredictive dialerResearchstudy Leads360 released new research validating the effectiveness of its Dial-IQ users to reach more prospects in the optimal 5 minute window – when customer interest is at its peak. The research found that Dial-IQ and multi-line customers contact 92% more customers in the optimal five minute window, increase user productivity by as much as 106% [...] |
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